AT&T Design Thinking Toolkit

A system to support collaborative, user-centered design thinking at AT&T.

 

Brainstorm preparation worksheets.

Brainstorm guidelines poster.

Concept development worksheets.


After extensive collaboration on many projects with IDEO, AT&T Mobility wanted to internalize more of a user-centered design capability.

I developed this toolkit for AT&T design sessions and led training sessions in the use of the toolkit. The kit encourages the free flow of ideas, the visual presentation of ideas and the evaluation of ideas from a user-centered perspective.

The collection of workbooks, worksheets, posters and activity cards keep the user-centered perspective present and makes it actionable inside AT&T Mobility.

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